WHAT IS THE ETHICAL CHANNEL?
It is a specific communication channel available to anyone who wants to report, even anonymously, about conduct contrary to law and the principles or ethical rules of the entity itself.
WHEN DO I USE THE ETHICAL CHANNEL?
Suppose you have any relationship or link with LIGHTBOOKING, S.L., and you know of any irregular behaviour or conduct within our entity. In that case, you can report it through the ethical channel so that the corresponding measures can be taken.
To achieve this, it is essential that the communication you provide is supported by truthful information and sufficient evidence, thus facilitating the subsequent instruction and research work.
HOW DO I USE THE ETHICAL CHANNEL?
If you go to the address https://lightbooking.canales-eticos.com you can report, in a simple and comfortable way, about the situation you want. Indicate the matter to which it is related (sexual harassment, scam, influence peddling, or any other) and describe the facts. For a more comprehensive understanding of the situation, you have the option to attach relevant documentation. This will not only support the information you provide but also greatly assist the person handling the procedure.
For a more comprehensive understanding of the situation, you have the option to attach relevant documentation. This will not only support the information you provide but also greatly assist the person handling the procedure.
Once you have filed a complaint, you will receive a code to follow the procedure's status through the platform.
The ethical channel will serve as a communication channel through an internal and confidential chat between the reporting person and the person instructing the procedure.
HOW IS THE PROCEDURE DEVELOPED AFTER THE COMPLAINT OR COMMUNICATION?
After filing the complaint or communication through the ethical channel, the person instructing the procedure will confirm within a maximum period of seven (7) days that your complaint has been received and that it will be resolved within a maximum period of three (3) months. The procedure. Suppose the complaint concerns moral, sexual or gender-based harassment at work. In that case, the procedure will be processed as a matter of urgency and will be resolved as soon as possible.
Indemnity is guaranteed to anyone who communicates through the ethical channel, and retaliation against them is prohibited.
No olvides que la existencia de este canal ético no impide que puedas acudir a los canales externos constituidos por los organismos o las autoridades competentes para denunciar cualquier hecho susceptible de ser considerado delito.